Front Desk Manager

Royal Caribbean Group is hiring through Hosco in Miami. Front Desk Managers are responsible for leading, mentoring, and training a team of individuals who provide exemplary customer service. He/she must maintain guest ratings and comments; participate in boarding processes; balance operational needs between the Financial and Guest Services departments; and assist in compiling shoreside reports as needed. Candidates must have front-of-the-house supervisory experience in an upscale cruise line, hotel, or resort. Experience in the hospitality industry is preferred. Please see the full vacancy for the benefits offered by Royal Caribbean Group.