Front Desk (Lynn)

The Role

Dental Dreams in Lynnis now hiring Receptionists to join our talented and dedicated team in MA. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent customer service.

About the role

This position is available in Massachusetts and offers competitive compensation and benefits including medical & vision insurance, free dental treatment, PTO, 401K, and more.

Responsibilities

• Maintain a high level of customer service at all times
• Work as part of a team with emphasis on communication
• Schedule patient appointments per month and daily patient goals
• Answer phones and confirm appointments
• Greet and check-in patients
• Accurately verify dental benefits
• Maintain detailed patient records in a fast-paced environment
• Cole collect payments, co-payments, and deductibles
• Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
• Pull patient charts for future appointments when necessary
• Maintain a clean and professional office environment
• Assist with presenting and/or explaining treatment plans

Qualifications

• Customer Service experience
• Dentrix and/or Eaglesoft (preferred)
• Bilingual (preferred)

Benefits

Benefits package includes: Medical & Vision Insurance, Free dental treatment at our locations, PTO, 401K

Skills

We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more!

Pay

Competitive pay

Schedule

N/A