Front Desk Host

About the role

The Hyatt Place South at Lake Lorraine Sioux Falls is seeking Front Desk Hosts to welcome and serve our guests. At Hyatt Place, our purpose is to care for people so they can be their best - where we engage with others as unique individuals so we can design and deliver personal experiences.

Responsibilities

• Delivering exceptional guest service, problem solving, and ensuring guest satisfaction
• Perform check-in and check-out transactions for guests, utilizing computer and cash handling skills
• Provide service at the bar for espresso & alcoholic beverages, as well as helping prepare food in the kitchen
• Set up and service meetings as needed

Qualifications

• Customer service experience is required, preferably in a hotel or related field
• Must have ability to work weekends, evenings and holidays
• Requires strong command of the English language to include speaking, reading and writing
• Able to learn quickly and work in fast paced position with constant guest interaction
• Must be able to multi-task
• Must possess basic computer skills, i.e. Word, Excel, etc.
• Must be 21 years or older