Front Desk Greeter/ Coordinator

The Service Desk Coordinator

Temple Annapolis, a Paul Mitchell Partner School, is seeking a part-time Service Desk Coordinator to join their team. With over one hundred schools nationwide, Paul Mitchell Schools is growing rapidly. The position is available Nights, NO WEEKENDS NEEDED!!!

Responsibilities

• Create an extraordinary experience for service guests, prospective Future Professionals, and all other school guests.
• Act as a guest service mentor to the Future Professionals.
• Follow all service desk systems to guide and support a smooth guest service flow in the clinic classroom.

Requirements

• Successful sales experience and guest service experience.
• Self-motivated to set, meet, and exceed goals, as well as inspire and inspect.
• Positive and effective communication, customer service resolution, teamwork, and beauty product sales experience.

Skills/Competencies Required

• Experience in guest service.
• Excellent organization, coaching, and communication skills.
• Supervision, teamwork, documentation, and return on investment skills.
• Solid work history with verifiable references.
• Passion for the beauty industry.
• Honesty and professionalism.
• Experience in handling high-volume phone calls preferred.

The Temple Annapolis is an equal opportunity employer.