Front Desk (FT, Seasonal)

What You'll Do

• Welcome guests with a warm, professional attitude
• Check guests in and out efficiently
• Answer phone calls, emails, and guest inquiries
• Make and manage campground reservations
• Process payments and maintain accurate records
• Provide information about resort amenities, activities, and local attractions
• Aid guests with questions or concerns and resolve issues promptly
• Keep the front desk and lobby clean, organized, and inviting
• Work closely with other departments to ensure an exceptional guest experience

Requirements

• Must pass background check
• Excellent customer service and communication skills
• Proficient and comfortable using computers and learning reservation software
• Able to multitask and stay organized in a busy environment
• Reliable, punctual, and able to work independently as well as with a team
• Positive attitude and professional appearance
• Previous front desk, hospitality, retail, or customer service experience is preferred but not required

Benefits

• Competitive pay for all hours worked
• Free RV site
• Accrued PTO
• Flexible scheduled based on business needs
• Fun, friendly, and supportive work environment