Front Desk Evening Receptionist Nursing Facility

Job Description

2nd shift (3PM-7PM week days and 10a-6P every other weekend)

20 hour position including weekends and afternoons

• Performs clerical duties and recordkeeping functions to assist the administrative and clinical team in meeting the needs of the facility
• To ensure proper procedures and that the confidentiality of facility information and records is maintained at all times

Qualifications

• Ability to read, write and follow written and oral directions in English
• Ability to type at least 40 wpm with accuracy, perform simple math problems and handle multiple tasks at the same time with many interruptions and distractions
• Ability to answer the phone, handle heavy phone contact in a pleasant and efficient manner taking accurate messages and delivering them to the appropriate staff
• Demonstrates cooperation in assisting others and ability to work as a team
• Patience, tact, enthusiasm and a positive attitude toward the staff, residents and their support networks

Essential Job Functions (With or Without Reasonable Accommodation)

• Develops and maintains cooperative rapport with all facility personnel
• Greets and assists residents, visitors, vendors and job applicants in a professional and courteous manner
• Processes mail, answers telephones, accurately records messages and responds to inquiries in a courteous manner
• Types and proofreads reports, letters and correspondence for staff as needed
• Maintains databases and lists of resident personal information such as phone numbers and processes mailings as needed
• Prepares admission packets and ensures distribution to appropriate departments
• Absorbs and follows priorities ensuring that deadlines are met
• Ensures that office equipment including printers are maintained in a clean and safe manner, and ensures that the equipment and supplies are readily available and working
• Programs the telephone system if necessary; sends, receives and distributes faxes; ensures that the postage machine is functioning and has postage available
• Knows how to order and track office supply needs and deals with appropriate vendors

Benefits

• Scholarships and career growth opportunities
• 4 Weeks Paid Time Off
• 7 Paid Holidays
• Health Insurance Benefits
• Short Term & Long Term Disability
• Call-a-Doc / 24-7 MD telephone service
• Employee Assistance Program
• Life Insurance
• 401K Retirement Program
• Longevity Credit