Front Desk/Delray Beach

Founded in 1983, AKAM provides unparalleled knowledge, industry-leading technology, cost-saving initiatives, and the best customer service in the industry to every condominium, cooperative, homeowners association, and investment property we service. From comprehensive financial oversight to operations management, compliance administration, and violation removal, we maximize operational efficiency and value for our clients. Our core values include Innovation, Collaboration, Elevation, Accountability & Hospitality.

About the role

The Front Desk supports the property by managing all visitors’ operations and reception responsibilities, cordially and professionally answering and routing calls, assisting with various administrative functions, and working on special projects as needed.

Responsibilities

• Answer multi-line phone in a pleasant manner and direct calls to appropriate staff members
• Greet and announce visitors in a professional and courteous manner
• Maintain a clean reception area and conference rooms
• Handle inquiries from clients and tenants
• Assist with mailings
• Work on special projects as assigned
• Monitor surveillance cameras

Requirements

• HS Diploma is required
• Previous front desk, concierge, or luxury residential property experience
• Professional appearance and demeanor
• Strong customer service and interpersonal skills
• Ability to remain calm, courteous, and professional in all situations
• Proficient with Microsoft MS programs: Word, Outlook, and Excel
• Excellent verbal and written communication skills
• Strong time management skills and ability to work well in a fast-paced environment
• Must be able to lift up to 30 lbs

Qualifications

• Administrative/front desk experience
• Excellent customer service and upbeat friendly personality
• Effective written and verbal skills
• Microsoft Office experience
• Strong communication skills
• Organized, detail-oriented, and able to multi-task
• Data entry skills

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401K Matching Program
• 10 Paid Holidays (may vary between properties)
• 17 PTO Days
• Advancement Opportunity

Schedule

Full time, Thursday through Monday from 3pm to 11pm (off Tuesday & Wednesday). Subject to change as needed.