Front Desk (Virginia Beach)

About Us

Family Dental LLC is a dynamic, growing company. Our mission is to provide high-quality dental services in first-class facilities. We hire only the most qualified dentists and staff committed to superior patient care. Our desire is to provide employees with a career opportunity to change the dynamics of their lives and their families, while contributing to taking care of the dental needs of families in underserved communities.

Responsibilities

• Maintain a high level of customer service at all times
• Work as part of a team with emphasis on communication
• Schedule patient appointments per month and daily patient goals
• Answer phones and confirm appointments
• Greet and check-in patients
• Accurately verify dental benefits
• Maintain detailed patient records in a fast-paced environment
• Collect payments, co-payments, and deductibles
• Create insurance claims and submit pre-authorizations to insurance companies
• Pull patient charts for future appointments when necessary
• Maintain a clean and professional office environment
• Assist with presenting and/or explaining treatment plans

Requirements

• Bilingual (Spanish)
• Customer Service experience
• Dentrix and/or Eaglesoft experience

Benefits

• Competitive compensation
• Career mobility and advancement
• Career training and development
• Medical & Vision Insurance
• Free dental treatment at our locations
• PTO
• 401K