Front Desk Coordinators (Future Opening • Connect Early)

At K2 Medical Research, we are transforming healthcare by delivering tomorrow’s treatments today. As a rapidly growing clinical research organization across Florida, Tennessee, and Rhode Island, we lead multiphasic trials in therapeutic areas ranging from neurodegenerative to cardiometabolic medicine. Our culture is grounded in clinical excellence and a patient-first mission. We are seeking mission-driven individuals ready to play a meaningful role in bringing life-changing treatments to the patients who need them most.

Responsibilities

• Greet and welcome guests as soon as they arrive at the office.
• Direct visitors to the appropriate person and office.
• Answer, screen and forward incoming phone calls.
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures).
• Provide basic and accurate information in-person and via phone/email.
• Receive, sort and distribute daily mail/deliveries.
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges).
• Order front office supplies and keep inventory in stock.
• Update database.
• Perform other clerical receptionist duties such as filing, photocopying, and faxing.
• Additional duties as assigned.

Qualifications

• Must be Bilingual in English and in Spanish.
• Minimum High School Diploma or equivalent.
• Minimum of 1 year experience in a customer service-related position, preferably in a medical or health provider environment or equivalent combination of education and experience.
• Certified Clinical Research Coordinator (CCRC) is a plus!