Front Desk Coordinator - West Cobb

About the role

At The Joint Chiropractic, we provide world-class service to every patient and are seeking a driven individual to join our team. We offer full-time and part-time opportunities with competitive pay ranging from $12 - $15/hr, plus bonus potential. We also provide medical and dental benefits, flexible schedules, and the chance to advance your career.

Responsibilities

• Provide excellent services to members and patients.
• Gain memberships to meet sales goals (bonus potential).
• Greet members and patients upon arrival, check them in to see the Chiropractor.
• Answer phone calls and re-engage inactive members.
• Stay updated on membership options, packages, and promotions.
• Maintain the cleanliness of the clinic and organize the workspace.
• Confidently present and sell memberships and visit packages.
• Keep management informed of member concerns and follow their policies, procedures, and direction.
• Willing to learn and grow, accepting constructive criticism as a learning tool.
• Office management or marketing experience a plus!

Requirements

• Driven to climb the company ladder.
• Possess a winning attitude.
• Have a high school diploma or equivalent (GED).
• Complete transactions using point of sale software and ensure all patient accounts are current and accurate.
• Have strong phone and computer skills.
• Have at least one year of previous sales experience.
• Participate in marketing/sales opportunities to attract new patients.
• Be able to prioritize and perform multiple tasks.
• Educate patients on wellness offerings and services.
• Share personal Chiropractic experience and stories.
• Work cohesively with others in a fun and fast-paced environment.
• Have a strong customer service orientation and be able to communicate effectively with members and patients.
• Manage the flow of patients through the clinic in an organized manner.

Qualifications

• Strong phone and computer skills.
• One year of previous sales experience.
• High school diploma or equivalent (GED).
• Confident in presenting and selling memberships and visit packages.
• Willing to learn and grow, accepting constructive criticism as a learning tool.

Skills

• Excellent customer service skills.
• Ability to prioritize and manage multiple tasks.
• Confidence in presenting and selling memberships and visit packages.
• Strong organizational and communication skills.

Benefits

• Medical and dental benefits.
• Flexible schedule, including weekdays and weekends.
• Weekend closures from 2:00-2:45 PM Monday through Friday.
• Full shifts required (work from open to close).

Pay

• $12 - $15/hr + bonus potential.

Schedule

• Weekdays, Weekends.
• Weekend closures from 2:00-2:45 PM Monday through Friday.
• Full shifts required (work from open to close).