Front Desk Coordinator

About the role

Create Purposeful Moments Every Day At Senior Star, we believe in doing for each other with love. We are looking for a Front Desk Coordinator who is passionate about hospitality, thrives on building relationships, and takes pride in creating a warm and welcoming experience for everyone who walks through our doors.

Responsibilities

• Create exceptional first impressions by delivering Legendary Hospitality to every resident, family member, guest, and vendor.
• Serve as the hub of daily community operations, balancing front desk responsibilities, incoming calls, resident needs, and administrative priorities in a fast-paced environment.
• Manage multiple administrative and operational responsibilities while maintaining exceptional accuracy and attention to detail.
• Cook up resident transportation by managing schedules, appointments, community outings, and last-minute changes with efficiency and professionalism.
• Partner closely with Drivers and community leaders to quickly solve scheduling challenges and ensure transportation services run smoothly while keeping residents at the center of every decision.
• Adapt to changing priorities throughout the day, responding to unexpected requests with a positive attitude, sound judgment, and a solutions-focused mindset.

Requirements

• Experience in reception, hospitality, customer service, or administrative support preferred.
• Strong communication, organization, and problem-solving skills.
• A heart for serving others and creating meaningful experiences.
• Ability to manage multiple priorities with professionalism and attention to detail.
• Comfortable using computer systems and scheduling tools.
• Senior living, healthcare, or hospitality experience is a plus.

Qualifications

• High school diploma or equivalent.
• Basic computer skills including Microsoft Office.
• Ability to lift 20 pounds.

Skills

• Customer service skills.
• Administrative support skills.
• Organizational skills.
• Problem-solving skills.

Benefits

• Comprehensive health insurance coverage.
• Flexible work schedule.
• Professional development opportunities.
• Employee assistance program.

Pay

• $15.00 per hour.

Schedule

• Full-time position.
• Monday through Friday, 8:00 AM - 4:30 PM.