Front Desk Coordinator - West Caldwell, NJ

About the role

The Joint Chiropractic is seeking a Front Desk Coordinator to join our dynamic team in West Caldwell, NJ. This position offers competitive pay, bonus incentives, and the opportunity to advance your career.

Responsibilities

• Provide excellent services to members and patients.
• Greet members and patients upon arrival.
• Check members and patients in to see the Chiropractor.
• Answer phone calls.
• Re-engage inactive members.
• Stay updated on membership options, packages, and promotions.
• Maintain the cleanliness of the clinic and organization of workspace.
• Confidently present and sell memberships and visit packages.
• Keep management informed of member concerns and follow policies, procedures, and directions.
• Willing to learn and grow, accepting constructive criticism as a learning tool.
• Manage the flow of patients through the clinic in an organized manner.

Requirements

• Driven to climb the company ladder.
• Possess a winning attitude.
• Have a high school diploma or equivalent (GED).
• Complete transactions using point of sale software and ensure all patient accounts are current and accurate.
• Have strong phone and computer skills.
• Have at least one year of previous Sales Experience.
• Participate in marketing/sales opportunities to help attract new patients into our clinics.
• Be able to prioritize and perform multiple tasks.
• Health conscious & healthy lifestyle.
• Extremely organized.
• Communicate effectively with members and patients.

Qualifications

• Bilingual (Spanish/English) Preferred!
• Experience working in a "Wellness Chiropractic" setting is a big plus.

Skills

• Customer service orientation.
• Ability to prioritize and perform multiple tasks.
• Strong phone and computer skills.
• Effective communication skills.

Benefits

Competitive Pay of $18 per hour Plus Bonus Incentives on Membership Plans/Packages Sold

Pay

$18 per hour Plus Bonus Incentives on Membership Plans/Packages Sold

Schedule

22 - 24 hours per week
Hours: Tuesdays & Thursdays 10-7 pm a must! Alternating Fridays 10-7 pm or Saturdays 10-4 pm are also available.

Business Structure

The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.