Front Desk Coordinator - St. Peters, MO

About the role

At The Joint Chiropractic, we provide world-class service to every one of our patients and are looking for a driven individual to join our caring team. This position offers competitive pay, medical, dental, and PTO benefits, and flexible scheduling.

Responsibilities

• Provide excellent services to members and patients.
• Greet members and patients upon arrival, check them in to see the Chiropractor.
• Answer phone calls and engage with inactive members.
• Stay updated on membership options, packages, and promotions.
• Maintain the cleanliness of the clinic and organize the workspace.
• Confidently present and sell memberships and visit packages.
• Keep management informed of member concerns and follow their policies, procedures, and direction.
• Willing to learn and grow, accepting constructive criticism as a learning tool.

Requirements

• Driven to climb the company ladder.
• Possess a winning attitude.
• Have a high school diploma or equivalent (GED).
• Complete transactions using point of sale software and ensure all patient accounts are current and accurate.
• Have strong phone and computer skills.
• Have at least one year of previous Sales Experience.
• Participate in marketing/sales opportunities to attract new patients.
• Be able to prioritize and perform multiple tasks.
• Educate patients on wellness offerings and services.
• Share personal Chiropractic experience and stories.
• Work cohesively with others in a fun and fast-paced environment.
• Have a strong customer service orientation and be able to communicate effectively with members and patients.
• Manage the flow of patients through the clinic in an organized manner.

Qualifications

• High school diploma or equivalent (GED).
• One year of previous Sales Experience.
• Strong phone and computer skills.
• Confident in presenting and selling memberships and visit packages.
• Willing to learn and grow, accepting constructive criticism as a learning tool.

Skills

• Excellent communication skills.
• Ability to prioritize and manage multiple tasks.
• Customer service orientation.
• Basic computer skills.
• Knowledge of point of sale software.

Benefits

• Medical, Dental, and PTO benefits.
• Lunch breaks.
• Flexible Friday - Sunday schedule.

Pay

$16-$18/hr including bonus.

Schedule

Friday - Sunday schedule needed.

Business Structure

The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.