Front Desk Coordinator - Smyrna, TN

About the role

At The Joint Chiropractic, we provide world-class service to every one of our patients and are seeking a driven, goal-oriented individual to join our team. This position offers competitive pay starting at $18-19/hr, potential for multi-clinic work, and the opportunity to advance your career.

Responsibilities

• Provide excellent services to members and patients.
• Gain memberships to meet sales goals.
• Greet members and patients upon arrival.
• Check members and patients in to see the Chiropractor.
• Answer phone calls.
• Re-engage inactive members.
• Stay updated on membership options, packages, and promotions.
• Maintain the cleanliness of the clinic and organize the workspace.
• Confidently present and sell memberships and visit packages.
• Keep management informed of member concerns and follow their policies, procedures, and directions.
• Willing to learn and grow, accepting constructive criticism as a learning tool.
• Office management or marketing experience a plus!

Requirements

• Driven to climb the company ladder.
• Possess a winning attitude.
• Have a high school diploma or equivalent (GED).
• Complete transactions using point of sale software and ensure all patient accounts are current and accurate.
• Have strong phone and computer skills.
• Have at least one year of previous sales experience.
• Participate in marketing/sales opportunities to attract new patients.
• Be able to prioritize and perform multiple tasks.
• Educate patients on wellness offerings and services.
• Share personal Chiropractic experience and stories.
• Work cohesively with others in a fun and fast-paced environment.
• Have a strong customer service orientation and be able to communicate effectively with members and patients.
• Manage the flow of patients through the clinic in an organized manner.

Qualifications

• Have strong phone and computer skills.
• Have at least one year of previous sales experience.
• Be able to prioritize and perform multiple tasks.
• Manage the flow of patients through the clinic in an organized manner.

Skills

• Strong communication skills.
• Customer service orientation.
• Ability to prioritize tasks.
• Experience with point of sale software.
• Sales experience.

Benefits

Not specified.

Pay

$18-19/hr

Schedule

Not specified.

Additional Information

The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager, and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times "Top 400+ Franchises" and Entrepreneur's "Franchise 500®" lists, The Joint Chiropractic is an innovative force, where healthcare meets retail.

Business Structure

The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.