Front Desk Coordinator - Knoxville, TN

About the role

At The Joint Chiropractic, we provide world-class service to every patient and are seeking a Full-time Front Desk Coordinator to join our caring team. This position offers the opportunity to grow your career and advance within a world-class organization.

Responsibilities

• Possess a winning attitude!
• Complete transactions using point of sale software and ensure all patient accounts are current and accurate
• Answer phone calls and engage in customer service
• Greet members and patients upon arrival, check them in to see the Chiropractor, and re-engage inactive members
• Stay updated on membership options, packages, and promotions
• Maintain the cleanliness of the clinic and organize the workspace
• Manage the flow of patients through the clinic in an organized manner
• Provide education on wellness offerings and services
• Participate in marketing/sales opportunities to attract new patients
• Be able to prioritize and perform multiple tasks
• Work cohesively with others in a fun and fast-paced environment
• Communicate effectively with members and patients
• Recognize and support team goals and create and maintain positive relationships with team members

Requirements

• High school diploma or equivalent (GED)
• One year of previous Sales Experience
• Able to stand and/or sit for long periods of time
• Able to lift up to 50 pounds

Qualifications

• Strong phone, computer, and social media skills
• Passion for health and wellness and a love of helping people
• Confidence in presenting and selling memberships and visit packages
• Willingness to learn and grow
• Able to accept constructive criticism in a positive manner

Skills

• Customer service orientation
• Organizational skills
• Communication skills
• Problem-solving skills

Benefits

• Flexible hours
• Great working environment
• Competitive starting wage with additional bonus structure
• Employee discount
• Weekend availability

Pay

$18-$22/hr+

Schedule

Full time: Approximately 40 hours per week. Some weekends required.