Front Desk Coordinator - Smyrna, GA
About the role
Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
Responsibilities
- Providing excellent services to members and patients
- Gaining memberships in order to meet sales goals
- Greeting members and patients upon arrival
- Checking members and patients in to see the Chiropractor
- Answering phone calls
- Re-engaging inactive members
- Staying updated on membership options, packages and promotions
- Recognizing and supporting team goals
- Maintaining the cleanliness of the clinic and organization of workspace
- Keeping management apprised of member concerns
- Following manager's policies, procedures and direction
- Willingness to learn and grow
- Accepting constructive criticism in a positive manner and using it as a learning tool
- Office management or marketing experience a plus!
- Able to stand and/or sit for long periods of time
- Able to lift up to 50 pounds
- Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
Requirements
Possess a high school diploma or equivalent (GED)
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills
Have at least one year of previous Sales Experience
Participate in marketing/sales opportunities to help attract new patients into our clinics
Be able to prioritize and perform multiple tasks
Be able to educate Patients on wellness offerings and services
Be able to share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment
Have a strong customer service orientation and be able to communicate effectively with members and patients
Manage the flow of patients through the clinic in an organized manner
Qualifications
Driven to climb the company ladder
Possess a winning attitude
Have strong phone and computer skills
Have at least one year of previous Sales Experience
Be able to prioritize and perform multiple tasks
Be able to educate Patients on wellness offerings and services
Be able to share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment
Have a strong customer service orientation and be able to communicate effectively with members and patients
Manage the flow of patients through the clinic in an organized manner
Skills
Excellent communication skills
Strong organizational and multitasking abilities
Ability to work independently and as part of a team
Benefits
Comprehensive health insurance
Flexible scheduling
Professional development opportunities
Discounts on chiropractic services
Pay
$20-$25 per hour, depending on experience and qualifications
Schedule
Variable, based on clinic needs