Front Desk Coordinator - Seneca, SC

About the role

At The Joint Chiropractic, we provide world-class service to every one of our patients and are seeking a driven individual to join our caring team. This position offers the opportunity to advance your career within a supportive and dynamic environment.

Responsibilities

• Provide excellent services to members and patients.
• Gain memberships to meet sales goals.
• Greet members and patients upon arrival and check them in to see the Chiropractor.
• Answer phone calls and engage with inactive members.
• Stay updated on membership options, packages, and promotions.
• Maintain the cleanliness of the clinic and organize the workspace.
• Confidently present and sell memberships and visit packages.
• Communicate effectively with members and patients.
• Manage the flow of patients through the clinic in an organized manner.

Requirements

• Driven to climb the company ladder.
• Possess a winning attitude.
• Have a high school diploma or equivalent (GED).
• Complete transactions using point of sale software and ensure all patient accounts are current and accurate.
• Have strong phone and computer skills.
• Have at least one year of previous Sales Experience.
• Participate in marketing/sales opportunities to help attract new patients into our clinics.
• Be able to prioritize and perform multiple tasks.
• Educate Patients on wellness offerings and services.
• Share personal Chiropractic experience and stories.
• Work cohesively with others in a fun and fast-paced environment.
• Have a strong customer service orientation and be able to communicate effectively with members and patients.

Qualifications

• Office management or marketing experience a plus!
• Able to stand and/or sit for long periods of time.
• Able to lift up to 50 pounds.

Skills

• Confidence in presenting and selling memberships and visit packages.
• Willingness to learn and grow.
• Accepting constructive criticism in a positive manner and using it as a learning tool.

Benefits

Medical Benefits offered

Competitive pay + Bonus

Pay

Details on pay structure not specified

Schedule

Alternating Saturdays required

Business Structure

The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.