Front Desk Coordinator - Santee, CA

About the role

At The Joint Chiropractic, we provide world-class service to every one of our patients and are looking for a driven individual to join our team. This position offers the opportunity to work in a supportive and fast-paced environment, and to advance your career.

Responsibilities

• Provide excellent services to members and patients.
• Gain memberships to meet sales goals and earn bonus potential.
• Greet members and patients upon arrival, check them in to see the Chiropractor.
• Answer phone calls and engage with inactive members.
• Stay updated on membership options, packages, and promotions.
• Maintain the cleanliness of the clinic and organize the workspace.
• Educate patients on wellness offerings and services.
• Share personal Chiropractic experience and stories.
• Work cohesively with others in a fun and fast-paced environment.
• Communicate effectively with members and patients.
• Manage the flow of patients through the clinic in an organized manner.

Requirements

• Driven to climb the company ladder.
• Possess a winning attitude.
• Have a high school diploma or equivalent (GED).
• Complete transactions using point of sale software and ensure all patient accounts are current and accurate.
• Have strong phone and computer skills.
• Have at least one year of previous Sales Experience.
• Be able to prioritize and perform multiple tasks.
• Willingness to learn and grow.
• Able to stand and/or sit for long periods of time.
• Able to lift up to 50 pounds.

Qualifications

• Confident in presenting and selling memberships and visit packages.
• Accepting constructive criticism in a positive manner and using it as a learning tool.
• Office management or marketing experience a plus!

Skills

• Customer service orientation.
• Effective communication skills.
• Organizational skills.
• Ability to manage multiple tasks.

Benefits

Not specified.

Pay

$17/hr DOE + BONUS

Schedule

Part Time: Saturdays and Sundays

About The Joint Chiropractic

The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation’s largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry.

Business Structure

The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.