Front Desk Coordinator - Santee

About the role

At The Joint Chiropractic, we provide world-class service to every one of our patients and are looking for a driven individual to join our caring team. We offer competitive compensation and a chance to advance your career.

Responsibilities

• Provide excellent services to members and patients.
• Gain memberships to meet sales goals.
• Greet members and patients upon arrival.
• Check members and patients in to see the Chiropractor.
• Answer phone calls.
• Re-engage inactive members.
• Stay updated on membership options, packages and promotions.
• Maintain the cleanliness of the clinic and organization of workspace.
• Confidently present and sell memberships and visit packages.
• Keep management informed of member concerns and follow policies, procedures, and direction.
• Willing to learn and grow, accept constructive criticism.
• Office management or marketing experience a plus!

Requirements

• Driven to climb the company ladder.
• Possess a winning attitude.
• Have a high school diploma or equivalent (GED).
• Complete transactions using point of sale software and ensure all patient accounts are current and accurate.
• Have strong phone and computer skills.
• Have at least one year of previous Sales Experience.
• Participate in marketing/sales opportunities to help attract new patients into our clinics.
• Be able to prioritize and perform multiple tasks.
• Educate Patients on wellness offerings and services.
• Share personal Chiropractic experience and stories.
• Work cohesively with others in a fun and fast-paced environment.
• Have a strong customer service orientation and be able to communicate effectively with members and patients.
• Manage the flow of patients through the clinic in an organized manner.

Qualifications

• Have strong phone and computer skills.
• Have at least one year of previous Sales Experience.
• Confident in presenting and selling memberships and visit packages.
• Willing to learn and grow, accept constructive criticism.
• Office management or marketing experience a plus!
• Able to stand and/or sit for long periods of time.
• Able to lift up to 50 pounds.

Skills

• Customer service orientation.
• Effective communication skills.
• Organizational skills.
• Problem-solving skills.
• Teamwork and collaboration.

Benefits

Not specified.

Pay

$17/hr DOE + BONUS

Schedule

Part Time: Saturdays and Sundays

About The Joint Chiropractic

The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation’s largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune’s 100 Fastest-Growing Companies list and consistently named to Franchise Times “Top 400+ Franchises” and Entrepreneur’s “Franchise 500®” lists, The Joint Chiropractic is an innovative force, where healthcare meets retail.

Business Structure

The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.