Front Desk Coordinator Raleigh

About the role

The Front Desk Coordinator plays a crucial role in managing the front desk operations of our organization. Reporting to the Front Desk Manager, this position operates from 9:00 AM to 6:00 PM.

Responsibilities

• Handle incoming calls and emails, ensuring prompt and courteous responses.
• Manage daily schedules and communicate with staff to ensure smooth operations.
• Ensure accurate and timely processing of guest check-ins and check-outs.
• Oversee the maintenance of guest records and ensure confidentiality.
• Perform basic accounting tasks and assist with financial reporting.
• Collaborate with other departments to enhance guest satisfaction and streamline processes.

Qualifications

• High school diploma or GED.
• At least two years of training or experience in customer service and office work.
• Strong communication skills, both verbal and written.
• Excellent time management and organizational skills.
• Proficiency in computers (PC).

Benefits

• Medical, dental, and vision insurance.
• Paid vacation.