Front Desk Coordinator - Mequon, WI

About the role

At The Joint Chiropractic, we provide world-class service to every one of our patients and are seeking a driven individual to join our caring team.

Responsibilities

• Provide excellent services to members and patients.
• Gain memberships to meet sales goals.
• Greet members and patients upon arrival and check them in to see the Chiropractor.
• Answer phone calls and re-engage inactive members.
• Stay updated on membership options, packages, and promotions.
• Maintain the cleanliness of the clinic and organize the workspace.
• Confidently present and sell memberships and visit packages.
• Keep management informed of member concerns and follow manager's policies, procedures, and direction.
• Willingness to learn and grow, accepting constructive criticism as a learning tool.

Requirements

• High school diploma or equivalent (GED).
• Strong phone and computer skills.
• One year of previous sales experience.
• Able to stand and/or sit for long periods of time.
• Able to lift up to 50 pounds.
• Able to manage the flow of patients through the clinic in an organized manner.

Qualifications

• Driven to climb the company ladder.
• Possess a winning attitude.
• Passionate about health and wellness and love of helping people.
• Customer service orientation and effective communication skills.

Skills

• Excellent interpersonal and communication skills.
• Ability to prioritize and perform multiple tasks.
• Knowledge of wellness offerings and services.
• Experience in office management or marketing is a plus.

Benefits

• Competitive pay starting at $14-$17/hr plus bonuses.
• Healthcare benefits.

Pay

• $14-$17/hr plus bonuses.

Schedule

• 36-40 hours per week.