Front Desk Coordinator - Appleton, WI

About the role

At The Joint Chiropractic, we provide world-class service to every one of our patients and are seeking a driven individual to join our caring team.

Responsibilities

• Provide excellent services to members and patients.
• Gain memberships to meet sales goals.
• Greet members and patients upon arrival.
• Check members and patients in to see the Chiropractor.
• Answer phone calls.
• Re-engage inactive members.
• Stay updated on membership options, packages, and promotions.
• Maintain the cleanliness of the clinic and organize workspace.
• Confidently present and sell memberships and visit packages.
• Keep management informed of member concerns and follow manager's policies, procedures, and direction.
• Willingness to learn and grow.
• Able to stand and/or sit for long periods of time.
• Able to lift up to 50 pounds.
• Uphold The Joint Chiropractic’s core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT, and ACCOUNTABILITY.

Requirements

• High school diploma or equivalent (GED).
• One year of previous Sales Experience.
• Strong phone and computer skills.
• Strong customer service orientation and effective communication skills.
• Ability to prioritize and perform multiple tasks.
• Ability to manage the flow of patients through the clinic in an organized manner.

Qualifications

• Driven to climb the company ladder.
• Possess a winning attitude.
• Passion for health and wellness and love of helping people.

Skills

• Excellent interpersonal and communication skills.
• Ability to prioritize and manage multiple tasks.
• Knowledge of membership options and promotions.
• Ability to educate patients on wellness offerings and services.

Benefits

• Competitive pay starting at $16-18/hr + bonuses.
• Healthcare benefits.

Pay

• $16-18/hr + bonuses.

Schedule

• Variety of schedules available.