Front Desk Coordinator - Jonesboro, AR

About the role

The Joint Chiropractic is looking for a driven, outgoing, and proactive individual to join their team. This position offers competitive pay ranging from $18-$21 per hour, depending on experience, 36-40 hours per week, and the opportunity to work 2 Saturdays per month.

Responsibilities

• Provide excellent services to members and patients
• Gain memberships to meet sales goals
• Greet members and patients upon arrival
• Check members and patients in to see the Chiropractor
• Answer phone calls
• Engage inactive members
• Stay updated on membership options, packages, and promotions
• Support team goals and maintain positive relationships with team members
• Maintain the cleanliness of the clinic and organize the workspace
• Keep management informed of member concerns and follow policies, procedures, and directions
• Learn and grow, accept constructive criticism, and use it as a learning tool
• Manage the flow of patients through the clinic in an organized manner

Requirements

• Driven to climb the company ladder
• Possess a winning attitude
• Have a high school diploma or equivalent (GED)
• Complete transactions using point of sale software and ensure all patient accounts are current and accurate
• Have strong phone and computer skills
• Have at least one year of previous sales experience
• Participate in marketing/sales opportunities to attract new patients
• Be able to prioritize and perform multiple tasks
• Be able to educate patients on wellness offerings and services
• Be able to share personal Chiropractic experience and stories
• Work cohesively with others in a fun and fast-paced environment
• Have a strong customer service orientation and be able to communicate effectively with members and patients

Qualifications

• Confident in presenting and selling memberships and visit packages
• Able to stand and/or sit for long periods of time
• Able to lift up to 50 pounds
• Uphold The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT, and ACCOUNTABILITY

Skills

Strong phone and computer skills, ability to prioritize tasks, and a positive attitude are essential for success in this role.

Benefits

Medical and bonus potential are offered to employees.

Pay

$18-$21 per hour, dependent on experience.

Schedule

36-40 hours per week, 2 Saturdays per month. Hours are from 10:00am-7:00pm Monday-Friday and 10:00am-4:00pm on Saturdays.