Front Desk Coordinator - Rogers, AR

About the role

The Joint Chiropractic revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation’s largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company provides world-class service to every patient and is seeking a Front Desk Coordinator to join their caring team.

Responsibilities

• Create schedules
• Take deposits
• Order supplies
• Train staff
• Cover open shifts
• Report metrics

Requirements

• Driven to climb the company ladder
• Possess a winning attitude
• Have a high school diploma or equivalent (GED)
• Complete transactions using point of sale software and ensure all patient accounts are current and accurate
• Have strong phone and computer skills
• Have at least one year of previous Sales Experience
• Participate in marketing/sales opportunities to help attract new patients into our clinics
• Be able to prioritize and perform multiple tasks
• Educate Patients on wellness offerings and services
• Share personal Chiropractic experience and stories
• Work cohesively with others in a fun and fast-paced environment
• Have a strong customer service orientation and be able to communicate effectively with members and patients
• Manage the flow of patients through the clinic in an organized manner

Qualifications

• Confident in presenting and selling memberships and visit packages
• Maintain the cleanliness of the clinic and organization of workspace
• Keep management apprised of member concerns and follow manager's policies, procedures and direction
• Willingness to learn and grow
• Able to stand and/or sit for long periods of time
• Able to lift up to 50 pounds
• Uphold The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY