Front Desk Coordinator - Downey, CA

About the role

At The Joint Chiropractic, we provide world-class service to every one of our patients and are seeking a driven and passionate individual to join our team.

Responsibilities

• Provide excellent services to members and patients.
• Greet members and patients upon arrival. Check them in to see the Chiropractor.
• Answer phone calls.
• Re-engage inactive members.
• Stay updated on membership options, packages, and promotions.
• Maintain the cleanliness of the clinic and organize the workspace.
• Confidently present and sell memberships and visit packages.
• Keep management informed of member concerns and follow their policies, procedures, and directions.
• Willing to learn and grow, accepting constructive criticism as a learning tool.

Requirements

• High school diploma or equivalent (GED).
• One year of previous sales experience.
• Strong phone and computer skills.
• Able to stand and/or sit for long periods of time.

Qualifications

• Possess a winning attitude.
• Driven to climb the company ladder.
• ‘Have a high school diploma or equivalent (GED).

Skills

• Excellent customer service orientation.
• Ability to communicate effectively with members and patients.
• Ability to prioritize and perform multiple tasks.
• Strong educational background in chiropractic care and wellness.

Benefits

Depending on experience, pay range is $18-$20/hr with a bonus.

Pay

$18-$20/hr depending on experience + bonus

Schedule

Flexible schedule to accommodate the needs of the position and the franchisee.