Front Desk Coordinator

The Center for Oral & Maxillofacial Surgery is a compassionate, fast-paced practice where every interaction shapes a patient’s experience. We’re looking for a warm, detail-oriented Front Desk Coordinator who thrives in a team environment and genuinely enjoys helping people.

Responsibilities

• Greet every patient with warmth, professionalism, and compassion.
• Answer incoming phone calls and assist patients with scheduling appointments.
• Check patients in and out efficiently while maintaining accuracy.
• Create and update patient accounts.
• Collect patient payments.
• Coordinate surgery schedules and ensure appointments are prepared correctly.
• Communicate with referring offices and other healthcare providers.
• Keep the front office organized while balancing multiple priorities throughout the day.
• Support teammates wherever needed to keep the office running smoothly.

Requirements

• High school diploma or GED.
• Excellent customer service and communication skills.
• Strong computer and organizational skills.
• Ability to multitask in a fast-paced healthcare environment.

Preferred Qualifications

• Experience in oral surgery, dental, or medical offices.
• Experience scheduling patients and working with electronic health records.

Skills

• Loves helping people and creating positive experiences.
• Remains calm and professional during busy or stressful moments.
• Highly organized and detail-oriented.
• Learns quickly and enjoys improving processes.
• Can confidently multitask without sacrificing accuracy.
• Takes initiative.
• Communicates clearly with patients, coworkers, and providers.
• Works well independently while also being an outstanding team player.
• Positive attitude and enjoys contributing to a supportive workplace culture.

Benefits

• Collaborative, respectful, and supportive workplace culture.
• Opportunities for continuous learning and professional growth.
• Chance to make a meaningful difference in patients’ lives every day.

Physical Requirements

• Extended periods of standing, walking, sitting, and computer work.
• Occasional lifting or moving of supplies weighing up to 25 pounds.
• Assistance with patient mobility when necessary.
• Bending, kneeling, or reaching as part of daily responsibilities.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

About Us

The Center for Oral & Maxillofacial Surgery is part of US Oral Surgery Management (USOSM), a network of leading oral surgery practices dedicated to exceptional patient care and clinical excellence. We live by the POWER values: Passion for Patient Care, Outstanding Results, Winning Attitude, Embracing Continuous Improvement, and Respect for Self and Others.