Front Desk Coordinator

About the role

Looking for a career that makes you smile? Capital City Orthodonitc Specialists is seeking a Front Desk Coordinator to join our growing team. This is the perfect opportunity to grow with an expanding organization!

Responsibilities

• Greet and receive customers, determine nature of visit, and notify the appropriate team member(s)
• Performs various administrative duties
• Welcomes visitors to the practice and provides information about clinic features
• Answers, screens, and routes incoming calls and takes messages as needed
• Checks-in and collects general information from patients on their first visit
• Verifies insurance information
• Notifies clinicians of patient arrival and readiness
• Make appointments for returning patients as necessary
• Prints/reprints appointment reminders and school/work excuses
• May make changes to the patient schedule as necessary
• Coordinates payment arrangements or account resolution
• Receives, stores, and delivers shipments and mail
• Takes payments and posts to account
• Updates charts and patient information
• Drives internal marketing initiatives and fosters participation from everyone

Requirements

• High School Diploma or equivalent required
• One (1) year of administrative experience preferred
• Bilingual a plus, but not required

Skills

• Ability to communicate effectively verbally and in writing
• Ability to listen and understand information verbally and in writing

Benefits

• Competitive salary
• Medical, dental, vision and life insurance
• Short and long-term disability coverage
• 401(k) plan
• 2 weeks paid time off in your first year + paid holidays
• Discounts on braces and clear aligners for you and your family members

Pay

Pay Range: $15.75 - $19.35