Front Desk Coordinator

About the role

We are looking for an organized and customer-focused Front Desk Coordinator to join our team in Beverly Hills, California. This Front Desk Coordinator position offers the opportunity to contribute to a dynamic office environment while enhancing patient experiences. The ideal candidate will excel in administrative tasks, patient interactions, and maintaining operational efficiency.

Key Responsibilities

• Welcome and check in patients with a friendly and detail oriented demeanor.
• Verify vision and medical insurance coverage, ensuring accuracy and compliance.
• Collect and process payments, including co-pays and outstanding balances.
• Schedule, confirm, and manage appointments for exams, follow-ups, and procedures.
• Maintain and update patient records accurately using internal systems.
• Collaborate with clinical staff and providers to ensure seamless patient flow.
• Perform general administrative duties such as scanning, faxing, and filing.
• Uphold compliance standards and ensure patient confidentiality at all times.

Qualifications

• At least 1 year of experience in an administrative or office management role.
• Strong organizational skills with the ability to multitask and prioritize effectively.
• Proficiency in verifying insurance details and processing payments.
• Experience in scheduling and managing appointments in a healthcare setting.
• Knowledge of basic office equipment and administrative tasks, including filing and scanning.
• Excellent interpersonal and communication skills for patient and team interactions.
• Familiarity with maintaining compliance standards and handling sensitive information.
• Ability to manage office supplies and accounts payable efficiently.

Benefits

• Medical, Dental and Vision Insurance.
• 401K Retirement, Sick Time Off and Tuition Reimbursement.