Front Desk Coordinator

About the role

The Front Desk Coordinator serves as the first point of contact for clients, visitors, and employees, creating a professional and welcoming environment. This role manages front desk operations and provides administrative support to various departments such as Human Resources, Payroll, and other teams as needed.

Responsibilities

• Greet and welcome guests as they arrive at the office
• Answer, screen, and forward incoming phone calls
• Maintain a tidy and presentable reception area
• Receive, sort, and distribute daily mail and deliveries
• Schedule appointments and maintain calendars
• Perform basic clerical duties such as filing, photocopying, scanning, and data entry
• Maintain office security by following safety procedures and controlling access
• Coordinate event planning, hospitality, and catering
• Coordinate orientation and training sessions for new employees
• Provide secondary support to payroll
• Provide general administrative and support services as needed

Requirements

• Associate degree or equivalent experience
• Minimum 2 years of experience as a Receptionist, Front Office Representative, or similar role
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Strong written and verbal communication skills
• Professional attitude and appearance
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills and attention to detail
• Customer service attitude
• Ability to stand or sit for extended periods of time