Front Desk Coordinator

Responsibilities

• Provide general clerical assistance - typing, mailing, and filing as required.
• Answer phone calls in courteous and prompt manner.
• Take messages as needed.
• Schedule all appointments.
• Confirm appointments for next day.
• Register clients in electronic health record schedule.
• With direction from Program Director, prepare agenda for Communications, Staff meetings, Case Conferences, Committee meetings.
• Prepare monthly Calendar of Events.
• Maintain log of customer suggestions received from the waiting area suggestion box.
• Maintain waiting areas and employee bulletin boards.

Qualifications

• College preferred, High School Diploma and or General Education Diploma (GED).
• Able to grasp, articulate, and promote the mission.
• Excellent writing, editing, verbal and organizational skills.
• Proven ability to manage multiple tasks, adhere to deadlines and work well under pressure both independently and as part of a team.
• Proficient in MS Office (Word, Excel, Outlook).
• Bilingual (English/Spanish) preferred.