Front Desk Coordinator
About the role
Join the future of dentistry, led by dentists. We're reshaping the way patients experience dental care by placing patients and providers at the core of our approach. Our front desk coordinators are the champions of our patient experience, shaping the lasting impression that defines our standard of care.
A modern practice environment designed for superior care and comfort. We embrace cutting-edge technology in a soothing environment that goes beyond your ordinary dental practice. We've thought through every step in the patient's experience to perfect our communication and care so that each visit is an eagerly anticipated event. We're a team that supports your success, emphasizing health over sales and cultivating a warm, supportive culture without the pressure of production quotas.
Schedule
Must be available to work Saturdays.
- Sunday: OFF
- Monday: OFF
- Tuesday: 9:00am - 6:00pm
- Wednesday: 9:00am - 6:00pm
- Thursday: 9:00am - 6:00pm
- Friday: 9:00am - 6:00pm
- Saturday: 8:00am - 1:00pm
Responsibilities
- Warmly greet and welcome patients with a high level of concierge care.
- Answer phones promptly and respond to messages.
- Manage schedules—input and confirm patient appointments.
- Enter new patient records and update ledgers with precision (Denticon).
- Collect co-payments and verify insurance eligibility (PPO/FFS).
- Respond to patient billing or financial inquiries, directing them to the appropriate departments as needed.
- Assist with various office duties as directed by the Practice Manager.
Requirements
- Prior medical/dental front office experience preferred; customer service experience required.
- A resume showcasing a consistent and stable employment history.
- Exceptional organizational skills to manage multiple tasks efficiently.
- Flexibility to adapt to varying schedules as required.
- Strong interpersonal communication skills.
Benefits
- Generous Compensation: Competitive salary offers.
- Flexible Health and Vision Insurance Plans: Tailored options for you and your family's well-being.
- 401(K) Retirement Plan with Matching: Secure your financial future with our employer-matched plan up to 6%.
- Generous Paid-Time Off: Accrue up to 3 weeks, plus an annual "you" day for self-care.
- Exclusive In-house Dental Program: Heavily discounted services for you and your immediate family.
- Extra Perks and Fringe Benefits: Enjoy additional benefits and ongoing perks for our dedicated teams.
All benefits available at full-time employment (30+ hours weekly). Some benefits available for part-time employees as well.
Pay
New York Salary Range: $20/HR - $25/HR
Location: Woodbury Pediatric Dentistry & Orthodontics, 800 Woodbury Rd E, Woodbury, NY 11797