Front Desk Coordinator

Key Responsibilities

• Serve as the primary point of contact for visitors, residents, and guests, creating a warm, professional, and inclusive environment
• Deliver high-quality customer service by anticipating needs and resolving issues promptly
• Build strong relationships within the community to enhance engagement and satisfaction
• Maintain a clean, organized, and welcoming common area
• Cook up logistics for meetings and events, including scheduling, room setup, catering, and technology requirements
• Act as the on-site point of contact during events to ensure seamless execution
• Partner with internal teams and external vendors to deliver high-quality experiences
• Track meeting details and maintain accurate records of bookings and usage
• Support post-event follow-up, including feedback collection and issue resolution
• Assist with day-to-day office or community operations as needed

Qualifications

• High school diploma or equivalent; 2–4 years of experience in customer service, hospitality, workplace experience, office coordination, or a similar role
• Strong interpersonal and communication skills with a customer-first mindset
• Excellent organizational and time-management abilities
• Able to multitask and prioritize in a fast-paced environment
• Proficiency with Microsoft Office Suite (Outlook, Word, Excel, Teams)

Preferred Experience

• Event planning or meeting coordination experience
• Familiarity with scheduling or event management tools (e.g., Outlook calendaring, event platforms, room booking systems)
• Experience working in client-facing or service-driven environments

Benefits

All eligible employees receive access to a comprehensive benefits package, including:

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Paid Time Off (PTO)

About the Role

This dual-role position is ideal for someone who thrives in a people-facing setting and excels at organizing and executing meetings and events with precision. The successful candidate will serve as the face of the community, delivering exceptional service while also managing the end-to-end coordination of meetings and events.

Opensity is an Equal Opportunity Employer

We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.