Front Desk Coordinator
North American Dental Group (NADG) · Wheaton, IL · 1 wk ago
Administrative$19–$21/hrFull-time
About the role
Front Desk Coordinator - Be the First Smile Patients See!
Responsibilities
- Verify benefits
- Prepare treatment estimates
- Review financials with patients
- Coordinate treatment
- Handle financial tasks including co-payment collection, insurance verification, and daily reporting
- Perform administrative duties such as sorting mail, scanning documents, and photocopying
- Answer phone calls, provide information, and schedule, verify, and confirm appointments
- Clearly explain dental procedures, policies, and services to patients
- Present financial arrangements and policies to patients while maintaining professionalism and empathy
- Track and manage appointments, including cancellations, no-shows, and late arrivals
Requirements
- Experienced Treatment Coordinator with Strong Dental Insurance knowledge
- High School Diploma or equivalent (Associate's degree preferred)
- 1-5 years of customer service, insurance, or dental experience preferred
- Familiarity with dental software, Microsoft Office, and a willingness to learn new programs
- Strong communication, organizational, and multitasking skills
Qualifications
Partnering with North American Dental Group, we're equipped with the tools and support to deliver excellent care.
Skills
- Customer service
- Insurance knowledge
- Dental software proficiency
- Organizational skills
- Multitasking skills
Benefits
- Paid Time Off
- Comprehensive Benefits
- Career Growth
- Dynamic Environment
Pay
$19.00-$21.00/hour based on experience
Schedule
4-day work week including every other Saturday
Weekday hours: 7:45am - 6:15pm with a 1 hour lunch
Saturday: 6:45am - 2:30pm with a 30 minute lunch