Front Desk Coordinator

About the role

Legacy Behavioral Health Center, Inc. is a community mental health center that has been serving residents of Martin, Okeechobee, St. Lucie, Indian River and Brevard Counties since 2005. We are committed to improving the quality of life and level of performance of emotionally and behaviorally challenged children, adolescents, families and adults through an array of diverse services. We are currently seeking a Bilingual Front Desk Coordinator for our office in Indiantown. This is an in‑person, part‑time position.

Responsibilities

• Schedule and process appointments for outpatient, psychiatric, and psychological departments
• Assist with prior authorizations when needed
• Assist clients with filling out client information forms when needed
• Collect co‑payments from clients and submit cash and checks to finance assistants daily
• Communicate effectively with clients, doctors, clinical staff, referral sources, and providers
• Redirect questions and concerns to the appropriate departments
• Direct incoming calls to the appropriate departments
• Ensure client confidentiality at all times
• Maintain a welcoming and professional demeanor
• Follow medical guidelines when taking vital signs
• Enter data as required in the database system
• Generate correspondence and/or invoices as required

Requirements

• Minimum of high school diploma or equivalent
• Medical Assistant Certification preferred
• Current CPR Certification
• Bilingual (English/Spanish) required

Pay

Competitive hourly rate.

Schedule

Part‑time, in‑person position.