Front Desk Coordinator

Overview Welcomes visitors and provides general administrative support to employees. Displays enthusiasm in receiving and directing telephone calls, greeting guests, maintaining the appearance and atmosphere of the reception area. Plays a key role with clients and internal team members. Responsibilities Receives and accurately directs incoming phone calls with energy and professionalismEnsures phone calls are redirected accordinglyGreets and directs clients and other visitors in a courteous and timely mannerMay update and distribute office phone directory as neededMaintains the appearance and atmosphere of the lobby in a neat, professional and attractive manner at all timesMay sort mail deliveries and other administrative tasks in support of office operationsMay assist in scheduling and organizing activities such as meetings, travel, conferences and interviewsMay assist in desktop publishing activities for correspondence and presentationsMay maintain parking records and collection of parking cards as neededDirects couriers and deliveriesProvides administrative support as directed Qualifications High school education; college level preferredTypically with 1+ years of related experienceExperience in MS Office Suite preferred, including Outlook, Word, Excel, PowerPoint and TeamsExperience in switchboard/reception workAbility to communicate in a clear, concise and professional manner both verbally and in writingAbility to proactively problem solve and collaborate on innovative solutionsAbility to work in team environmentAbility to work on multiple projects at the same time and ability to prioritize, to juggle multiple calls and guests at one time and make each feel their needs are being well handledAbility to effectively meet deadlines at expected quality If you currently work for HKS, please submit your application via the Internal Careers Portal. HKS is an EEO/AA Employer: M/F/Disabled/Veteran