Front Desk Coordinator

About the role

Be the first point of contact for every patient and the person who helps guide them through their journey to better health. You’ll be the face of the clinic, a trusted guide for patients, and a critical part of helping people commit to and stay on their care plans while supporting the growth of a thriving practice.

Responsibilities

• Welcome every patient with warmth, professionalism, and confidence
• Answer phones, schedule appointments, and manage the daily flow of the clinic
• Conduct financial consultations and present care plans to new patients
• Help patients understand their treatment options and commit to care
• Support patient retention and visit plan compliance
• Handle payments, insurance verification, and collections accurately
• Maintain a smooth, organized, and positive front office environment
• Support clinic marketing and community outreach efforts

Requirements

• 1–3 years of experience in customer service, medical office, chiropractic, dental, or high-end retail/hospitality
• Strong communication skills and natural confidence with people
• Comfortable discussing finances and guiding decision-making conversations
• Highly organized with strong attention to detail
• Positive, energetic, and able to multitask in a fast-paced environment
• Tech-comfortable with scheduling systems and office tools
• Team player who takes ownership and thrives on results

Benefits

• PTO and other great benefits
• Continuous clinical and business training
• Company-paid CEU’s
• Company-paid Malpractice Insurance
• 401(k)
• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Pay

• Competitive base salary of $52,000/year
• Quarterly performance bonus up to $7,500 per quarter ($30,000/year)

Schedule

• Monday–Friday schedule with limited Saturday community events (4–6 per year)