Front Desk Coordinator

Location: Quince Orchard Dental Care

Clinical excellence starts with our team. We take pride in the meticulous care we provide to our patients. Our skills, expertise and professionalism are delivered in a personalized, comfortable atmosphere of empathy and mutual trust. Our dentists and support staff are dedicated to their continued education and professional development. Professional self-improvement goals, adding innovative and new techniques, and procuring the latest in technological advances in the dental industry are key contributors to our team’s excellence. Ultimately, this represents our commitment to administering world class service to you, our valued patients.

About the role

We are looking for an office professional with a friendly attitude and strong organizational skills to serve as our front desk receptionist. In this position, you will greet patients entering the office and create the ultimate patient experience while they wait to see the Dentist or Hygienist. In addition, you’ll be responsible for answering and managing the phones, scheduling the Doctor(s) and Hygienist schedule of patients. The office is fast paced and requires multitasking. We pride ourselves on providing a safe and welcoming atmosphere. If you enjoy people and are committed to doing excellent work, then we want to hear from you.

Responsibilities

• Completes daily insurance verifications for all scheduled patients
• Greet all patients by first name with a friendly personality as they arrive and assist them throughout their office visit
• Serve as the face of the company, offering friendly service to those entering the office or calling in on the phone
• Confirm all future appointments
• Assist patients with billing questions
• Submit Insurance Claims with proper attachments and narratives
• Follow-up with unscheduled recare/treatment appointments

Requirements

• 2-3 years experience preferred
• Associates Degree preferred
• Outstanding professionalism, high moral standards, and a self-motivated work ethic
• Strong communication and interpersonal skills to build trusting relationships with your co-workers and patients
• Driven personality to want to strive to be the best in your profession and provide the best care for our patients

Schedule

Monday - Thursday 6:45am-4pm, Friday 6:45am-2pm

Pay

Hourly Rate: $24 - $28 per hour

Benefits

• Guaranteed Hourly Rate
• Paid Vacation & Paid Holidays
• 401k Program: with matching contributions
• Competitive health, dental, and vision plan (offered at 30 hours or more)
• Life Insurance and Disability Insurance
• Flexible Schedules