Front Desk Coordinator
Join the future of dentistry at Dental365, where we're reshaping the way patients experience dental care by placing patients and providers at the core of our approach. Our practice, led by dentists, has touched the lives of hundreds of thousands of patients and is a distinguished dental organization.
About the role
As a Front Desk Coordinator, you will be the champion of our patient experience, shaping the lasting impression that defines our standard of care. This role extends beyond the front desk and is pivotal in delivering our high standard of care.
Practice Location: Brett Pelok, DDS & Associates, 4333 Monroe St Ste B, Toledo, OH 43606
Responsibilities
- Warmly greet and welcome patients with a high level of concierge care.
- Answer phones promptly and respond to messages.
- Manage schedules—input and confirm patient appointments.
- Enter new patient records and update ledgers with precision (Denticon).
- Collect co-payments and verify insurance eligibility (PPO/FFS).
- Respond to patient billing or financial inquiries, directing them to the appropriate departments as needed.
- Assist with various office duties as directed by the Practice Manager.
Requirements
- Prior dental experience is required.
- A resume showcasing a consistent and stable employment history.
- Exceptional organizational skills to manage multiple tasks efficiently.
- Flexibility to adapt to varying schedules as required.
- Strong interpersonal communication skills.
Benefits
- Generous Compensation: Competitive salary offers.
- Flexible Health and Vision Insurance Plans: Tailored options for you and your family's well-being.
- 401(K) Retirement Plan with Matching: Secure your financial future with our employer-matched plan.
- Generous Paid-Time Off: Accrue up to 3 weeks, plus an annual "you" day for self-care.
- Exclusive In-house Dental Program: Heavily discounted services for you and your immediate family.
- Extra Perks and Fringe Benefits: Enjoy additional benefits and ongoing perks for our dedicated teams.
All benefits are available at full-time employment (30+ hours weekly). Some benefits are available for part-time employees as well.
Pay
Salary Range: $20/HR - $24/HR
Schedule
- Monday: 8:00am–5:00pm
- Tuesday: 8:00am–5:00pm
- Wednesday: 8:00am–5:00pm
- Thursday: 8:00am–5:00pm
- Friday: 8:00am–4:00pm