Front Desk Concierge- Aqua 388/488

About the Role

Seabreeze Management Company, a full-service property management firm with over 90,000 residential and commercial properties, is seeking a Concierge to provide high-quality services for our residential properties. Based in Aliso Viejo, California, Seabreeze has been a trusted advisor and collaborative partner for over 30 years, offering an unrivaled client experience. Our philosophy, “Passion when combined with commitment, makes anyone unstoppable,” drives our enthusiastic and customer-centric teams.

Responsibilities

• Deliver personalized concierge services to residents, including coordinating deliveries, transportation, reservations, and special requests with a focus on hospitality.
• Act as the primary point of contact for day-to-day resident needs, ensuring a warm, welcoming environment and prompt resolution of concerns.
• Manage access control with discretion, assisting guests, vendors, and contractors while upholding building security and privacy standards.
• Liaise with property management to relay resident feedback, track amenity usage, and support community events or on-site programs.

Requirements

• Positive attitude and professional demeanor, serving as an ambassador for the company.
• Ability to apply common sense understanding to carry out instructions in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Proficiency in reading and interpreting documents such as operating and procedural manuals.
• Basic math skills (addition, subtraction, multiplication, division).
• Strong communication, organizational, decision-making, and interpersonal skills.
• Detail-oriented with thorough follow-through.
• Ability to multi-task and work well under pressure.
• Professional demeanor with independent judgment to handle customer service matters satisfactorily.
• Proficiency with electronic resources (Internet search, Outlook, Word).
• Valid state-issued driver’s license with a clean driving record and ability to operate a standard transmission vehicle.

Qualifications

• Two years’ prior hospitality experience preferred.
• Some higher education or vocational training specializing in the hospitality industry desired.
• Good geographic knowledge of the surrounding area.
• Strong written and verbal communication skills.

Schedule

Thursday - Monday; 7:30AM - 4:00PM

Pay

$21.00-$23.00/hr

Seabreeze is proud to be an Equal Opportunity Employer that celebrates the diversity of our team. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please contact Renee Lott at (949) 599-2139.