Front Desk Clerk (Part Time, $17.50/hr.), Graylyn Conference Center

Weekend availability is required.

About the role

Performs the operations of the front desk and runs computer programs that assist in daily responsibilities. This position also ensures excellent service to faculty, staff, students, and campus guests.

Responsibilities

• Greets and welcomes patrons; answers and refers questions from patrons; ensures maximum satisfaction.
• Performs customer service functions.
• Performs data entry and utilizes management software systems; updates systems with billing information; posts charges to accounts, maintains cash receipts, and bank statements.
• Upholds and clearly communicates facility and university rules and regulations.

Requirements

• High school degree or GED with two years related experience, or an equivalent combination of education and experience.
• Excellent interpersonal, communication, and time management skills.
• Proficiency in Microsoft Office, the internet, and other relevant software.
• Ability to handle sensitive information in a confidential manner.
• Ability to organize workflow and coordinate activities.
• Ability to maintain effective customer relations.
• Currently hold or obtain certifications, if applicable.

Preferred Qualifications

• Associate’s Degree.
• Experience in a university environment.

Physical Requirements

• Light work; standing, walking, talking, hearing, and close visual acuity.
• Subject to inside environmental conditions.
• Not substantially exposed to adverse environmental conditions.

This position is not eligible for sponsorship of non-immigrant or immigrant visa status through Wake Forest University.

Part time.