Front Desk Attendant

Responsibilities

• Warms up members and guests as they enter and leave the club.
• Answers incoming calls professionally and transfers calls promptly.
• Checks in members, verifies membership, and signs them up for classes.
• Registers prospective members and directs them to the membership department.
• Addresses member questions and directs them to the appropriate staff.
• Sells supplements, apparel, and other retail items to members.
• Rings up purchases and provides accurate change.
• Maintains a professional image and behaves appropriately at all times.
• Responds professionally to guest and member inquiries.
• Provides information about special club events.
• Immediately reports or escalates unsafe conditions or emergencies to management.
• Keeps the front desk and lobby neat and clean.
• Performs opening and closing procedures as assigned.
• Attends monthly meetings or other scheduled meetings.
• Assists with inventory or product pricing, as needed.
• Calls past due members regarding late dues and down payments.

Requirements

• Energetic and friendly personality with a positive attitude.
• Strong interpersonal and communication skills, including telephone etiquette.
• A strong customer service focus.
• The ability to follow oral and written instructions.
• Able to multitask and perform tasks with accuracy and attention to detail.
• A team player with a can-do attitude.
• Adheres to meal and rest break periods and clocks in and out for all shift times.

Qualifications

• High school diploma or GED.
• Current CPR/AED certification.
• 6 months’ customer service experience in health club, retail, hospitality, or food service industry.
• Experience with multiple phone lines is preferred.
• Basic computer skills.
• Ability to stand and remain on feet for a full shift.

Benefits

Train Different, Live Different, Work Different. At UFC GYM we inspire others to reach their potential in and out of the gym. We are passionate about maximizing potential – in our members, our teammates and ourselves. Think big, don’t settle and change lives including your own. If you believe in excellence, value a high-performance lifestyle and are passionate about enriching lives through health and fitness, then you belong here.

UFC GYM is an original. The Original. We are proud to be the global leader in mixed martial arts inspired fitness and conditioning. Forged from the partnership of two powerhouses, the Ultimate Fighting Championship and New Evolution Ventures (NEV), we empower everyone to access the training benefits and programs of elite UFC athletes.

UFC GYM is more than a brand. We are a community of fitness committed individuals who believe in the power of a team approach. Your success is our success. Join our family and find out!

Pay

Base compensation may vary based on location, skills, and other related factors.

Schedule

Ability to stand and remain on feet for a full shift.