Front Desk Attendant

Key Responsibilities

• Greet members and guests warmly and professionally upon arrival and departure
• Provide exceptional customer service in person and over the phone
• Aid with general club inquiries, directions, and event information
• Maintain confidentiality and discretion regarding member information
• Ensure every interaction reflects the Club’s service standards and culture

Qualifications

• Previous hospitality, country club, hotel, or customer service experience preferred
• Professional appearance and demeanor
• Strong communication and interpersonal skills
• Proficiency in Microsoft Office and club management software preferred
• Ability to multitask in a fast-paced environment
• Flexible schedule, including evenings, weekends, and holidays

Core Competencies

• Service Excellence
• Professionalism & Discretion
• Attention to Detail
• Team Collaboration
• Problem Solving
• Positive Attitude

Physical Requirements

• Ability to stand for extended periods
• Ability to lift up to 25 pounds occasionally