Front Desk

About the role

ETHIC – Excellence, Teamwork, Hospitality, Integrity, And Compassion – Steadfastly Characterizes Our Mission To Continually Enrich The Daily Lives Of Residents. We Practice These Principles With Every Task And Interaction, From Personal Caregiver Assistance To Mowing The Grass. At Touchmark, We Say I AM AN ALLY I AM A FRIEND I AM A GIVER. Touchmark at Emerald Lake is a full-service senior living community, enriching the lives of residents and their families through exceptional service and quality housing. We are currently seeking the right person to join our team as a Part-Time Front Desk Receptionist. As the Front Desk Receptionist, you will enrich lives each day by warmly welcoming and directing all incoming visitors and guests, as well as becoming a “go-to” person for residents, guests, and team members who have questions or need assistance. By remembering that everyone who walks through the door is potentially a prospective future resident or team member, you will have the opportunity every day to ensure that each visitor leaves with an extraordinary first impression of your community!

Responsibilities

• Answer the telephone in a prompt manner
• Monitor emergency pendants and pull cords
• Act as security, performing perimeter door checks
• Deliver newspapers to residents
• Ensure common areas near the front desk are clean
• Handle multiple tasks simultaneously
• Warmly welcome and direct all incoming visitors and guests
• Serve as a “go-to” person for residents, guests, and team members with questions or needing assistance

Requirements

• Commitment to Touchmark’s values: excellence, teamwork, hospitality, integrity, and compassion; desire to model these values and encourage others to be allies, friends, and givers
• High school diploma or equivalent
• At least one year of experience as a receptionist/concierge in a busy setting, or similar experience in a service-oriented position
• Excellent at handling multiple tasks simultaneously
• Working knowledge of Microsoft Office applications and basic office equipment
• Ability to maintain patient and tactful composure when dealing with residents, family members, staff members, and visitors

Benefits

• Paid time off
• Retirement plan
• On-Demand Pay (access your pay as you earn it)