Front Desk
About the role
We know that a great patient experience starts long before a provider enters the room. That's why we're looking for a friendly, dependable, and service-minded Front Desk Receptionist / D.O.F.I. (Director of First Impressions) to join our team.
Responsibilities
- Welcome and check in patients
- Answer incoming phone calls and assist callers
- Verify insurance and update patient information
- Collect payments and process transactions
- Scan and upload documents into patient charts
- Support daily front office operations
- Auxiliary support to teammates to help the clinic run efficiently
Requirements
Previous healthcare or medical office experience is helpful, but not required. If you have excellent customer service skills, are comfortable using computers, and are eager to learn, we'd love to meet you.
Schedule & Compensation
$18 per hour
12-hour shifts (8:00 AM to 8:00 PM)
Rotating weekends (8:00 AM to 4:00 PM)
30+ hours per week
Benefits
- Comprehensive benefits package including health, dental, and vision insurance
- Life insurance
- Short- and long-term disability coverage
- Accident and critical illness insurance
- Benefit Time Off (BTO)
- Bereavement leave
Why HealthCARE Express?
We operate clinics across Texas, Arkansas, Oklahoma, and Louisiana. We are committed to delivering 5-star patient care while fostering a workplace built on teamwork, personal growth, positivity, and support.