Front Desk

About the role

We are looking for a Front Desk Receptionist (Director of First Impressions) to be the first face patients see and the first voice they hear when they contact our clinic. This role plays a vital role in creating a welcoming, positive experience for every patient.

Responsibilities

• Greet patients and answer phones
• Verify insurance and patient information
• Collect payments
• Scan documents into patient charts
• Help maintain an organized front office
• Work closely with patients and clinical staff to keep daily operations running smoothly

Requirements

• Strong customer service skills
• Positive attitude in a fast-paced environment
• Willingness to jump in wherever needed to support the team
• Previous medical office experience is helpful but not required
• Great attitude, reliability, and willingness to learn

Schedule

• 30+ hours per week
• 12-hour shifts (8:00 AM–8:00 PM)
• Rotating Saturdays (8:00 AM–4:00 PM)

Pay

$15 per hour

Benefits

• Health, dental, and vision insurance
• Life insurance
• Short- and long-term disability
• Accident and critical illness coverage
• Benefit Time Off (BTO)
• Bereavement leave

With clinics across Texas, Arkansas, Oklahoma, and Louisiana, HealthCARE Express offers opportunities for growth and advancement throughout the organization.