Front Desk

Job Overview

Oversees all Front Desk Supervisor. Competent and interpersonal skills to work independently, strong communication, telephone, and customer service skills. Detailed oriented and able to multitask.

Responsibilities

• Maintains schedules and timesheets/cards for payroll purposes.
• Keeps track of activity logs, incident reports for the Manager’s review.
• Works closely with the Front Desk Coordinator and assists with filling shifts when needed.
• Provides training for all new hires assigned to property.
• Forwards vacation and day off requests to Front Desk Coordinator for approval.
• Aids in investigations, tape/log reviews for any unusual incidents.
• Helps Property Manager with administrative work, mailings, etc.
• Demonstrates excellent customer service, communication, and time management skills.
• Maintains a safe and secure environment throughout the building/property(s).
• May be assigned other duties by the on-site property manager.
• Follows safety procedures and maintains a safe work environment.

Qualifications

• High school diploma or equivalency preferred.
• College level courses in business or hospitality preferred.
• Two (2) to three (3) years of business experience preferred.
• Command of information system hardware/software is preferred.
• Effective written and verbal communication skills.
• Multiple language fluency is desirable.
• Strong customer service, communication and interpersonal skills required.
• Ability to navigate the property/building quickly and easily as required to meet the job functions.
• Complete all required forms.
• Ability to work extended hours and weekends based on project requirements.
• Ability to respond to emergencies and callouts in a timely manner.
• Communicate, receive, and exchange ideas and information by means of the spoken and written word.

Physical Requirements

• Ability to lift 30 – 50 lbs.
• Work in an upright standing or sitting position for long periods of time.
• Handle, finger, grasp and lift objects and packages.
• Reach with hands and arms.

What We Offer

• Full comprehensive benefits including medical, dental, vision, time off, paid holidays, and a 401k with company match.
• Occasional travel may be required to attend training and other company functions.