Front Desk

Job Overview

Oversees all Front Desk Supervisor. Competent and interpersonal skills to work independently, strong communication, telephone, and customer service skills. Detailed oriented and able to multitask.

Responsibilities

• Maintains schedules and timesheets/cards for payroll purposes.
• Keeps track of activity logs, incident reports for the Manager’s review.
• Works closely with the Front Desk Coordinator and assists with filling shifts.
• Provides training for new hires.
• Forwards vacation and day off requests to Front Desk Coordinator for approval.
• Aids in investigations, tape/log reviews for unusual incidents.
• Assists Property Manager with special requests.
• Demonstrates excellent customer service, communication, and time management skills.
• Maintains a safe and secure environment.
• Responds to emergency situations.
• Maintains daily log, records, and forms.
• Solves and follows up on complaints/issues.

Qualifications

• High school diploma or equivalency preferred.
• College level courses in business or hospitality preferred.
• Two to three years of business experience preferred.
• Command of information system hardware/software preferred.
• Effective written and verbal communication skills.
• Multiple language fluency desirable.
• Strong customer service, communication, and interpersonal skills required.
• Ability to lift 30 – 50 lbs.
• Ability to work extended hours and weekends.
• Ability to respond to emergencies and callouts in a timely manner.
• Ability to navigate the property/building quickly and easily.
• Complete all required forms.

Skills

• High school diploma or equivalency preferred.
• College level courses in business or hospitality preferred.
• Two to three years of business experience preferred.
• Command of information system hardware/software preferred.
• Effective written and verbal communication skills.
• Multiple language fluency desirable.
• Strong customer service, communication, and interpersonal skills required.
• Ability to lift 30 – 50 lbs.
• Ability to work extended hours and weekends.
• Ability to respond to emergencies and callouts in a timely manner.
• Ability to navigate the property/building quickly and easily.
• Complete all required forms.

Benefits

• Full comprehensive benefits including medical, dental, vision, time off, paid holidays, and a 401k with company match.
• Occasional travel may be required.