Front Desk Associate: full-time & part-time available

About the role

The Super 8 by Wyndham is hiring full‑time and part‑time Front Desk Associates for its hotel in Houghton, Michigan. Front Desk Associates play a huge role in creating great guest experiences, especially during check‑in and check‑out. You’ll often be the first smile guests see and the one they remember.

Responsibilities

• Welcome guests and help them feel right at home.
• Share information about hotel amenities and local favorites (restaurants, attractions, directions, and more).
• Sell rooms to walk‑in guests.
• Enter, update, and process reservations and charges using the computer system.
• Respond to guest questions, concerns, and requests in a friendly, timely way.
• Inform housekeeping of room statuses and availability.
• Keep the front desk area clean and organized.
• Balance the cash drawer.
• Work as part of a supportive, team‑oriented environment.

Requirements

• Must be 16 years of age or older.
• Previous hotel or motel front desk experience is a plus, but not required.
• Genuine commitment to providing excellent customer service.
• Comfortable using computers; daily work with a reservation system and the internet.
• Flexibility with days, nights, weekends, and holidays (typical in hospitality).
• Problem‑solver who works safely and stays calm under pressure.
• Ability to lift, push, or pull up to 50 pounds (with assistance), bend and crouch, walk stairs while carrying items, shovel walkways, stand for extended periods, and work with cleaning products as needed.

Pay

Starting wage of $15.50 – $16.50 per hour based on experience.

Schedule

Full‑time and part‑time opportunities with shifts available:

• 6:45 am – 3:00 pm
• 2:45 pm – 11:00 pm
• 10:45 pm – 7:00 am

The hotel operates 24 hours a day, 7 days a week, 365 days a year, so flexibility is important. Weekend availability is required, though you won’t be expected to work every weekend; occasional weekend work may be needed during busy periods.