Front Desk Associate - Full-Time Floater
Why Our Front Desk Team Loves Working Here
Competitive pay based on experience
Matching 401(k) and profit-sharing
Health benefits available after 30 days for full-time associates
Free and discounted meals & Starbucks
Free Marcus Theatre movie tickets
Hotel discounts at Hyatt and Marcus Hotels & Resorts properties
Free parking
A supportive team environment focused on People Pleasing People
What You’ll Do
- Warmly greet and welcome guests upon arrival
- Check guests in and out of the hotel efficiently and accurately
- Answer guest questions about hotel amenities, local attractions, and services
- Handle guest requests or concerns with patience, professionalism, and care
- Input and retrieve information from hotel computer systems
- Assign rooms based on guest preferences and availability
- Answer phones and respond to guest inquiries in a professional manner
- Maintain accurate cash handling and house bank responsibilities
- Assist with luggage storage when needed
- Maintain cleanliness and organization of the front desk area
- Support the team and assist with other duties as assigned
About Us
At Marcus Hotels & Resorts, we believe our associates are our greatest asset. Our culture is built around the philosophy of People Pleasing People, creating memorable experiences for both guests and team members. The Hyatt Regency Coralville Hotel & Conference Center offers a dynamic and welcoming workplace where associates can grow, develop, and take pride in delivering exceptional service.
Equal Opportunity Employer
Marcus Hotels & Resorts is an Equal Opportunity Employer. All offers of employment are subject to E-Verify verification of identity and employment eligibility.