Front Desk Associate

About the role

We’re looking for outgoing, energetic team players to welcome members, answer questions, and deliver the ultimate fitness experience. As a Front Desk Associate, you’ll set the tone for every visit—creating a friendly, professional, and motivating environment from the moment someone walks in.

Responsibilities

• Greet and check in members, guests, and visitors
• Handle calls, questions, and transactions with a smile
• Keep the front desk and lobby clean and organized
• Support club programs and member engagement

Requirements

• Friendly, enthusiastic attitude and strong communication skills
• Organized, punctual, and able to multitask in a fast-paced setting
• Interest in building a career in fitness—future opportunities as a Personal Trainer, Membership Manager, and more
• Basic computer and cash-handling skills
• CPR/AED certification (or willingness to obtain within 30 days)

Benefits & Perks

• Complimentary club membership + guest privileges
• Discounts on training, spa services, programs, and apparel
• Employee referral bonus
• In-house Certification + Continuing Education

Full-Time Only: Medical, dental, vision, life insurance, 401(k), and paid time off